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The Rewards Club is a membership program offered by Cocopah Casino that allows you to earn points and receive various benefits based on your level of participation.
To join the Rewards Club, visit the membership desk at our casino and fill out an application form. Our staff will assist you in completing the process.
No, there is no membership fee to join our Rewards Club. It is free to sign up and become a member.
As a rewards Rewards Club, you can enjoy exclusive benefits such as earning points, redeeming points for rewards, access to special promotions, discounts on dining and accommodations, personalized offers, and more.
You can earn points by engaging in various activities within the casino, including gaming (such as playing slots, bingo, or table games) and non-gaming activities (such as dining, bar, and shopping).
Yes, our rewards club allows you to earn points for both gaming and non-gaming activities, providing you with more opportunities to accumulate points.
Your membership provides numerous options for redemption. You can redeem points right at the slot machine for free play. You may also redeem your points at any food outlet or shopping outlet. You may also redeem your rewards club points by visiting the rewards redemption center located within the casino. Our friendly staff will guide you through the redemption process and help you choose from a variety of available rewards.
Certain restrictions or limitations may apply to point redemption, such as minimum point requirements for specific rewards or blackout dates for redeeming rewards during special events. Please refer to the rewards club terms and conditions for more details.
Rewards club points are redeemable only at our casino and cannot be used at other locations. However, specific partnerships have allowed us to offer discounts when you present your membership card at our affiliated locations. Please inquire with our staff for more information.
Yes, rewards club points expire after a period of inactivity, typically 450 days. Inactivity is defined as not earning or redeeming points within this timeframe.
No, rewards club points are non-transferable and can only be used by the account holder.
In the event of losing your rewards club card, please notify our membership desk or customer service immediately. We will assist you in replacing your card and transferring your points and benefits to the new card.
To update your personal information, visit the membership desk or contact our customer service. They will guide you through the process of updating your details, such as your address, email, or phone number.
Yes, as a rewards club member, you will have access to exclusive promotions, events, and offers tailored specifically for our valued members. These may include tournaments, giveaways, entertainment shows, and more.
You can check your rewards club point balance by visiting the membership desk, accessing your account through our website or mobile app (if available), or inquiring with our customer service team.
Yes, you can use your rewards club card at the table games. Simply present your card to the dealer, and they will ensure that your play is tracked and rewarded accordingly.
Our rewards club has tier levels that signify different levels of membership. Each tier offers its own set of benefits and privileges, with higher tiers providing enhanced rewards and exclusive perks. Your tier level is determined by your level of play and points earned within a specific timeframe.
The perks and privileges vary based on the tier level. Please refer to our rewards club brochure or website for detailed information on each tier’s specific benefits.
Yes, rewards club members can enjoy dining and accommodation discounts as part of their membership benefits. These discounts may include special pricing, exclusive menus, or reduced rates at our restaurants and resort.
We value your feedback and suggestions. You can provide them by contacting our customer service, speaking with a rewards club representative, or submitting your feedback through our website or mobile app (if available). Your input helps us improve and enhance our rewards club experience.